You have 14 days from the receipt of your order to request a return. To be eligible for a return, the item must be:
- Unused and unwashed
- In its original packaging
- Complete with all labels
Return Process
At WakeUpbedding.com, we keep the return process as simple as our luxury basics. Not completely satisfied with your item? No worries—you can return it within 14 days through our self-service return portal.
Step-by-Step Return Instructions
- Go to your customer account
Log in to your account via our website. Don’t have an account? Use the return link in your order confirmation email. - Select the item
Choose the product you want to return and optionally provide the reason for the return. - Confirm your return
Request Once approved, you will receive return instructions via email. - Package your product carefully
Make sure the item is unused, unwashed, and in its original packaging. This ensures the product remains in perfect condition. - Send your package to:
WakeUpbedding.com
Attn: Returns
Nijverheidsstraat 10
1704RA, HEERHUGOWAARD
The Netherlands - Receive your refund
Once we have received and inspected your return, we will process your refund within 10 business days using the original payment method.
Items returned without prior return authorization cannot be accepted.
For any return-related questions, feel free to contact us via this form.
Damaged or incorrect items
Please check your order upon delivery. If an item is damaged or if you received the wrong product, contact us immediately so we can resolve the issue.
Return exceptions
Some items cannot be returned, including:
- Personalized or custom-made products
- Personal care items (such as beauty products)
- Hazardous materials, flammable liquids, or gases
- Sale items or gift cards
If you have questions about a specific product, please contact us.
Exchanges
Want a different item? The fastest way is to return your current item and place a new order.
Legal right of withdrawal in the EU
If your order was delivered within the European Union, you have the legal right to cancel or return your purchase within 14 days without providing a reason. The return conditions are the same as mentioned above.
Refunds
Once we have received and inspected your return, we will notify you. If the return is approved, the amount will be refunded within 10 business days via the original payment method.
Please note that banks or credit card providers may require additional processing time. If your refund takes longer than 15 business days, contact us through this form