We do everything we can to serve you as best as possible. Still, it may happen that you are not completely satisfied. Please let us know — together we’ll look for a solution.
How can you submit a complaint?
You can submit your complaint via:
Email: info@wakeupbedding.com
Phone: +31 (0)85 - 115 51 70 or
the form at the bottom of this page.
Describe your complaint as clearly as possible and, if relevant, add photos or order details. This helps us resolve your issue more quickly.
What can you expect from us?
We confirm your complaint within 14 days of receipt. You’ll receive a direct response, or we’ll let you know how much time we need. We always handle your complaint carefully and confidentially.
Not satisfied with our solution?
If we cannot resolve the matter together, you can submit your complaint to WebwinkelKeur via https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil.